RAPHAEL, J. A Comparative Analysis of Customer Sentiment in E-Commerce: Exploring Review Attributes as Indicators of Sentiment Polarity on Amazon and a Manufacturer’s Website. Global journal of Business and Integral Security, [S. l.], 2025. Disponível em: https://gbis.ch/index.php/gbis/article/view/659. Acesso em: 21 jan. 2025.