PRAVEEN, J.; PROVODNIKOVA, D. A. Evaluating the Impact of Strategic Management Practices in Enhancing Customer Satisfaction: An Empirical Study of Valve Manufacturing in the Oil and Gas Sector. Global journal of Business and Integral Security, [S. l.], 2023. Disponível em: https://gbis.ch/index.php/gbis/article/view/265. Acesso em: 20 may. 2024.