The Strategic Leadership Management of the Luxury Hospitality Industry: An Examination of Organisational Effectiveness by Utilising Integrated Leadership Principles

Abstract

According to the context of unprecedented global changes and challenges,
particularly those spurred by the COVID-19 pandemic, all industries worldwide must
reconfigure their strategic management principles to regain their competitive edge. This
research focuses on the Luxury Hospitality Business (LHB) sector in Thailand, which is
notably affected by global health crises and economic shifts. This quantitative
examination of the study aims to investigate the current strategic leadership management
practices employed by LHB in Thailand, identify potential gaps, and propose suggestions
for improved strategies to regain their lead in the evolving hospitality landscape.
The research justifies its examination of LHB's leadership principles within three
leadership disciplines: Transformational Leadership (TL), Sustainability Leadership (SL),
and Resilient Leadership (RL). The investigation seeks to identify aspects of Job
Satisfaction (JS) and Employee Engagement (EE) within the Thailand-based LHB sector.
The study recommends the implementation of an Integrated Strategic Leadership
Management System (ISLMS) that encompasses various leadership roles within the
organisation. The goal of the ISLMS is to cultivate an environment that fosters
innovation and creativity, expedites the adoption of new initiatives and technologies, and
prepares the organisation for present and future challenges. The ISLMS model
encourages multidisciplinary perspectives of multi-level executives, fostering long-term
growth within the LHB sector in Thailand. Primary data will be derived from corporate
commercial reports focusing on hospitality leadership principles from established
hospitality brands and prior quantitative research articles and journals, namely Google
Scholar, ResearchGate, Elsevier, and various Institutional Research Portals. Secondary
data will be collected via surveys with multidisciplinary and multi-level executive
positions in the Luxury Hospitality Business in Thailand and will be tested quantitatively.