Exploring The Sustainability Of Hybrid Working As A Workforce Model

Abstract

This study offers a comprehensive analysis of the implementation and
sustainability of hybrid working models in workplaces, examining both pre- and postCovid contexts. Prior to the pandemic, hybrid working was largely overlooked, with only
a minority of organisations offering it and often with inadequate support for employees.
However, the Covid-19 crisis precipitated a significant shift, leading to widespread
adoption of hybrid working arrangements.
The transition to hybrid working was accompanied by challenges, including a lack
of pre-pandemic support for remote work. Nonetheless, the success of remote working
during the crisis demonstrated its value, with participants reporting increased productivity
and cost savings. The study identifies various hybrid working models, such as fixed
hybrid, workplace-first, flexible, and remote-first, but reveals a lack of clarity on their
implementation within organisations.
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Key findings highlight concerns and benefits from the perspective of employees.
While flexibility was appreciated, concerns regarding motivation, workspace availability,
and maintaining professional connections emerged. The blurring of boundaries between
work and personal life, coupled with potential disparities in opportunities for promotion,
underscores the need for clear boundaries and trust between employers and employees.
From managerial perspectives, challenges in maintaining work-life balance,
managing remote teams, and redefining the function of physical workplaces were
evident. Despite concerns, managers expressed confidence in their ability to adapt with
the right strategies in place.
Participants generally expressed attachment to hybrid working due to its
flexibility and work-life balance benefits. However, concerns regarding organisational
culture, collaboration, and communication underscored the need for ongoing adaptation
and support.
Overall, while hybrid working is seen as promising, its long-term success requires
addressing challenges related to remote collaboration effectively. By acknowledging
these complexities and implementing appropriate strategies, organisations can cultivate
sustainable hybrid work environments that benefit both employees and the organisation.
This study offers valuable insights for policymakers, employers, and employees
navigating the evolving landscape of hybrid work.