Exploring Job Satisfaction: A Comparative Study of Nurses and Healthcare Administrative Professionals Across Hierarchical Levels

Abstract

As much as researchers remain intrigued by the dilemma job satisfaction presents, it is a major concern for employers as well as employees, especially in a healthcare organization, where under one roof, different job profiles operate. Through this research, a parallel was drawn between various factors affecting job satisfaction among nurses and healthcare administrative professionals, especially at various hierarchical levels. Method: The study used both quantitative and qualitative methods to draw a parallel between the factors affecting different classes of healthcare employees at various hierarchical levels using a survey questionnaire. Results: While both professional and financial growth were important for the two disciplines of healthcare employees, professional growth slightly out-weighed the need for financial growth. However, financial growth surpassed the other factors at junior hierarchies, while, the need for empowerment and work-life balance was more at senior hierarchies.

Keywords: Job Satisfaction, Healthcare Employees, Hierarchical levels, Transformational Leadership, Employee Empowerment, Professional Growth, Financial Growth, Open-Door policy, Employee Engagement, Freedom to make Independent Decisions.